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Achieving Organization Performance Excellence Through
Malcolm Baldrige Self-Assessment
Executive Seminar for NGOs

Applying the world renowned Baldrige National Quality Award criteria to assess your organization performance and identify opportunities for managment system improvement.

The Baldrige Model of Performance Excellence provides a blueprint of the management systems that a world class organization should possess. Originated from the Baldrige National Quality Award in the United States, the Baldrige Criteria have been adopted by more than 60 countries throughout the world, as a basis for their own quality award programmes in an effort to enhance the competitiveness of business as well as performance of non-profit organizations in their own countries.

Baldrige Self Assessment could help:
  • Identify organization's strengths, opportunities for improvement, and gaps in management systems;
  • Take inventory of the organization performance against various dimensions;
  • Management team to realize how mature the current management systems are;
  • Measure objectively the pace of organization performance improvement; and most importantly
  • Continuously improve organization performance and competitiveness.

Workshop Title:
Achieving Organization Performance Excellence Through Malcolm Baldrige Self-Assessment

Facilitator:
Mr Dicky Chou, Executive Director of High Impact Management Consuiltng Limited. Mr Chou has help 2 listed companies and the Hong Kong Society for the Aged introduced the Baldrige framework into their organizations. These organizations subsequently won the Gold Award, Bronze Award, and the Certificate of Merit.

Date & Time:
2:00pm - 6:00pm, January 9, 2009

Target Participants:
Directors, Executives, and management staff of NGOs.

The workshop information and registration form can be downloaded here.